Below you will find all the information needed to use the digital ticket portal. We will be updating these instructions throughout the season to ensure you have the latest on how to access, advance, and donate your Duke Men's Basketball tickets for the 2018-2019 season.

If you encounter any technical difficulties while using the ticket portal, please bring these issues to the attention of the Head Ushers (dukeheadushers@gmail.com).

TICKET ADVANCE

Season ticket holders have the ability to transfer one or more of their tickets directly to another student through the GoDuke ticket portal.

Once you log into the portal, you will see a button along the right-hand side of your screen entitled ‘Ticket Advance’. Clicking here will bring up a list of eligible tickets to advance. Because the list is technically organized by ticket orders, graduate and professional student season ticket holders will simply see one line referencing their order to purchase a season ticket package.

Don’t worry about this—you will not need to transfer all of your tickets! Clicking the ‘Advance’ button on the order will first allow you to enter the email address of the graduate or professional student you wish to receive your ticket(s). After that, you will be given the option to select which ticket(s) you wish to transfer.

TICKET BACK

Season ticket holders may also donate one or more of their tickets through the GoDuke ticket portal. These tickets may then be purchased by another graduate or professional student.

Once you log into the portal, you will see a button along the right-hand side of your screen entitled ‘Ticket Back’. Clicking here will bring up a list of eligible tickets to advance. Because the list is technically organized by ticket orders, graduate and professional student season ticket holders will simply see one line referencing their order to purchase a season ticket package.

Don’t worry about this—you will not need to donate all of your tickets! Clicking the ‘Ticket Back’ button will allow you to select which ticket(s) you wish to donate.